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CalendarJanuary17 → National Get to Know Your Customer Day in USA

National Get to Know Your Customer Day in USA

National Get to Know Your Customer Day in USA is held on January 17. This event in the second decade of the month January is annual. Help us Help us 
17 January - National Get to Know Your Customer Day in USA
Customer service can break a company's chance to turn a potential customer into a loyal customer. After a positive customer service experience, 89% of consumers report they are more likely to return and make another purchase.
72% of customers will tell six or more people if they have a satisfying experience. 94% of American customers will recommend a company whose service they rate as very good. 67% of customers report a terrible customer experience as the reason for switching businesses.
Essentially, the 3 important qualities of customer service center around three ps: professionalism, patience, and a people-first attitude. Although customer service varies from customer to customer, as long as you're following these guidelines, you're on the right track.

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