World Consumer Rights Day
World Consumer Rights Day is held on March 15. This event in the second decade of the month March is annual.
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89% of shoppers do research online before making a purchase. 96% of customers don't even file a complaint after a bad experience; they'll simply never go back to that brand.
As consumers, it is you who demand and use the goods and services offered by various businesses. Hence, it is important that you assert and fulfill your rights to overcome unfair trade practices and avoid being easily exploited. This way, consumer protection does not remain as just word of mouth, but a reality.
Consumers are protected by the Consumer Bill of Rights. The bill states that consumers have the right to be informed, the right to choose, the right to safety, the right to be heard, the right to have problems corrected, the right to consumer education, and the right to service.
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